Shipping policy
Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been shipped, along with tracking details.
Domestic Shipping (Within India)
- Estimated delivery time: 3-10 business days after dispatch.
- Shipping costs will be calculated at checkout based on location and order size.
- We partner with reliable courier services to ensure timely and secure delivery.
International Shipping
- Estimated delivery time: 7-21 business days, depending on the destination and customs processing.
- International shipping rates vary and will be displayed at checkout.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
Tracking & Delivery
- Tracking details will be provided via email once your order is shipped.
- Please allow up to 48 hours for tracking updates after dispatch.
- If you experience delays, contact the shipping carrier or email us at support@hexentrix3d.com for assistance.
Lost or Delayed Shipments
- If your package is delayed beyond the estimated timeframe, please check with the courier service first.
- In case of lost or undelivered orders, contact us at support@hexentrix3d.com, and we’ll assist you in resolving the issue.
Shipping Restrictions
- We currently do not ship to P.O. Boxes or restricted regions.
- Some locations may have limited shipping availability; we will notify you if your order is affected.
For any further questions, feel free to contact us at support@hexentrix3d.com. We appreciate your patience and support! 🚀